It's a pretty well-organized, large operation: there were 7 people visible behind the counter in a quite confined space, and they seemed to not get in each other's way. Food was fresh, ample, and flavorful. It's slightly more expensive than many other places: instead of $7.50 or so, a large lunch with drink is around $9.20, tax in.
From what I can tell, it appears to be run by Chinese people: it sounded to me like the working language behind the counter was Cantonese.
Pad thai, tom yum, curries, stir fries... so far, all good. The only complaint I have is that the spring rolls are more Chinese than Thai.